Chase Credit Card? Think Again ...

Chase Credit Cards Complaints

Chase is rated 45th out of 50 Top Banks in America, just under CITIBANK
Chase Credit Cards has a well established practice of delaying or losing payments in order to maximize their profits illegally. If you suspect your payment has been delayed or intentionally lost I urge you to contact the Comptroller of the Currency, HERE.

Colleen of Warren, MI May 19, 2010

I had a Washington Mutual Visa card for 4 years when they were transferred to Chase. My rates went up once Chase took over which was bad enough. That was approximately one year ago. My card with chase has an expiration date of May, 2010. I had not received a replacement card and wondered about that but figured it would come by June 1. On Monday, May 17 I received a letter from Chase Bank informing me that they had chosen NOT to renew my credit card with them and if I would like to know their reasoning to contact Experian?

I have NEVER been late on this account, always double and triple above the minimum amount due. I was STUNNED. I am STILL stunned. Called customer service and was given the basic brush off of sorry ma'am - make any disputes regarding your credit report with Experian, there is nothing we can do. Please continue to make payments on this account, however. Unbelievable. It seems from this site that they are targeting Washington Mutual customers. It is a shame they are allowed to do this to people.

I have used this card for over four years for a small personal business I have. This has really thrown a wrench into things being that it has come so last minute. I had placed an order for supplies for my company - and thought they were on the way when I was told the order had been declined. I used another card and made a mental note to call Chase when I received the "were not renewing" letter from Chase on Monday morning.

Sandi of Santa Rosa, CA May 19, 2010


I have had a Chase credit card for 25 years and have always been a member in good standing. Then they raised my interest rate to 29.99% and I promptly paid off my balance and stopped using the credit card - keeping the credit card for emergencies. Now, a year later Chase notified me that they are cancelling my card and the my card cannot be kept open and I cannot open this card in the future "because of the type of card" - whatever that means. Basically I have to accept this and I have no recourse and this is a horrible way to conduct and keep clients - which I guess they do not need anymore.

Gail of Marietta, GA May 18, 2010


I have a Chase Visa Credit Card that had a payment due on May 9, 2010 which was a Sunday. I took the payment to the a Chase bank location on Piedmont Road in Marietta, Georgia on 5/7/2010 and put it in the deposit box knowing that it would be processed the next day which would have been 5/8/2010. I have never been late because I know how these banks like to charge those outrageous late fees.

Today I got my statement and saw that the payment had not been processed until the 5/10/2010 which was a Monday, a 39.00 late fee has been added to my balance and the APR was increased. I talked to 3 Chase customer services people and each one said that the fee could not be reversed. I think the due date was a calculated move so that Chase could charge (who knows how many people) that late fee. I know that my payment was not late and I feel that the late fee should be refunded and the original APR should be reinstated. Shame on Chase Visa Credit Card Services.

Naider of Tampa, FL May 18, 2010


I have a Chase Visa card with due date on May 09, 2010 and I scheduled a Bank of America bill payment in Apr, 2010 to pay the bill of 28.52 in full on May 09, 2010. The payment went through on May 10, 2010 and the Chase Visa card charge me late fee 15 plus interest 1. I called Chase Visa card customer service number on May 18, 2010 and they said I should use Chase bill payment service and my payment will be timely paid on May 09, 2010 (Sunday) instead of May 10, 2010 (Monday) and there will be no late fee.

The Chase credit card representative said their position is firm and there are no exception. A payment received on Monday is late for a due date on Sunday and the late fee and interest must be charged. I asked to talk to Chase public relationship department but got refused. Anyway, I felt sorry about their customer service training and business practice. I'm not sure if Chase no longer care about the business reputaion and only trying to make quick profit anyway they could.

I believe my payment is not late as I scheduled bill payment the same day as due date from Bank of America bill payment center and I shouldn't be charged the late fee and interest from Chase credit card. The arrangement of electronic fund transfer is only between my bank (Bank of America) and the Chase Bank USA and legally, the late fee and interest shouldn't be not my responsibility. Can any consumer affair attorney comment on this. Thanks.

Denise of Bronx, NY May 18, 2010


I enrolled in the Leisure Rewards debit Visa program for 25.00 a year. The program offers you 4 points for every 1 you spend using your card as credit only. I had about 13,000 unused points in my account. I had left my bank card at work on Saturday 5/8/2010 weekend and was nervous someone could use it, so I called chase and asked if they could just put a hold on the account until 5/10/2010 that Monday. They informed me they would be able to inactivate the account for up to 48hrs after that the account would close and that is all they said.

I called first thing Monday to reactivate the card. I was than notified that my points would be affected; I was transferred over to the Leisure Rewards Dept which was not even open yet for me to speak to anyone. I called later that day and was hold for over 20 minutes I had to hang up. I finally get in touch with the Leisure rewards Dept for them to tell me that since my account was deactivated I lost my points! I am a loyal customer I have 3 credit cards with them along with my checking and savings! And I paid 25.00 for the program! I lost out on all of my unused points that I earned! I used my card as credit for all my purchases some stores charge tax just for using card as credit as apposed to cash or debit!

D of Buffalo, MN May 18, 2010


Having had a Amocco gas credit card since 1977 with good payment history and use i was appalled at the treatment and mismanagement of the chase/ bp, which forced me to deal with chase, I was changed with out approval they sent stuff to the wrong address and unwilling to work out helpful plan, for a very minimual balance something under 20.00 at the end...rediculus. Several attempts to correct situation to just have them discontinue my card and were unwilling to re instate my over 30 year account. yes 30 years absolutely horrible treatment

my husband his this fiascal show up on his credit report and he is not a card holder, never has been on my account. we have only been married 5 years. he has a multi million dollar business that should not be haunted by this menial incident (on his credit report) that the bp/chase people did not want to correct ethically and responsibly which has snow balled into a minemuim of 500,000.00 of financial difficulties

Daniel of Los Angeles, CA May 18, 2010


I was using a Chase credit card over 17years. I satisfied their services, so I had 4 credit cards. I used them well, so 2 of 4 cards accumulated 6,743 points(it's cash refund 67.43 value: 1 point is a 1 purchase). Recently they checked my credit report, suddenly closed my 4 credit cards. They sent me a letter that there are 3 reasons. Now and then I didn't have any credit card balance. O.K. they don't want me a customer, I don't want to be one, either.

But they refuse my reward. They insist their reward, that's why I used their reward cards. Please make them pay me a reward money. I didn't close my accounts, they close my ones. Whatever their reasons. They pay me a reward. I'll never be their customer. Reward details are attached 2 statements. 3406 has 3,478 points and 4853 has 3,265 points. Their acct close reasons are *Current loan amount on all open accounts *Number of bankcard accts *Too many requests for/reviews of credit

Dan of Montevallo, AL May 17, 2010


Last month I received a call from a collection agency informing me that I had an outstanding balance on Chase Visa Card. I had not received a balance statement from them either by mail or electronically for over a year. When I called to inquire, I was dealing with someone in India, the only office you can use to complain. They could not tell me what the the charges were for and even though I have asked them, I still have not received a statement. They informed me they could only send by fax or mail, not electronically, even though they claim I have a paperless bill account. All attempts to contact Chase in this country have been fruitless.

mary of troy, NY May 17, 2010


i paid the balance in full on time my interest rate is 29% this month get abill for 3.78 for interest due interest on nothing is nothing and the want more trying to tell me something about the billing cycle bull ishouldnt be paying 29% interest either so they are waiving the charge which tells me the charges were bogus and now i wander how long ive been getting ripped for if 100,000 people pay 3.78 in bogus interest charges the bank makes 300,000 doesnt seem fair to me also they told me if i had acomplaint i had to put it in writing wouldnt give me a complaint #

Tosha of covington, GA May 17, 2010


I was told by Consumer Affairs that my account was being closed because I owed WAMU money. I opened an account with Chase with the only money I had left in the world from an iNsurance policy from my deceased mother. 1100..I only wanted to cash the check, but was talked into opening an account. I was put on the phone with Yvette A by a banking specialist so she could explain my money being taking for a debt. I explained to ms arreola that i was homeless and this was all the only i had in the world. SHE LAUGHED AT ME...literally laughed on the phone in my face. I owed WAMU money.

It was okay when they did pay my escrowed homeowners with statefarm and my policy was cancelled. THen WAMU placed a force policy on my mortgage which then increased by 276 monthly...but I owe them money. Ihave never felt so low and disrepected in my entire life. Being homeless and living in my car is disgrace enough without being laughed at and made fun of.


Read more:

Credit Cheats

Are You Paying The Good Credit Penalty?

The credit cheats in the headline are not consumers of credit but the credit card companies themselves. Chase seems to be the worst, from what I have read, but all are guilty of the same cheesy acts.

I recently wound up with 3 Chase cards when Chase acquired other banks I did business with. I also wound up with 2 Chase checking accounts, neither of which started out as Chase accounts.

Last year Chase cancelled one of my cards, the one with nearly zero balance. They cited a report from Experian (another disreputable outfit) as the deciding factor saying I had a high debt to credit ratio and many new accounts, all lies.

Last week Chase deemed it necessary to reduce credit on one of the 2 remaining cards they held. They cited the same lies while pointing the finger at Experian once again. I began to wonder what is going on. Why would they penalize someone who pays more than the minimum way before it is due and has a 742 credit score.

I searched articles and blogs on the internet and found this was happening to many, perhaps thousands, of good credit people.

The only logical explanation has to be that they are freeing up available cash to lend to POOR credit borrowers in order to charge more interest, collect late fees, and enrich their bottom line.

Does that sound hauntingly familiar? Well, it sure as hell should. This is exactly what AIG, Goldman Sachs, Fanny and Freddy condoned over the last several years which caused the situation we are in now.

We are credit slaves and lenders know it. You are punished for poor performance while they are rewarded for it. You are also punished for good performance while they have no such obligation.

Are you mad as hell? Not gonna take it anymore? On your way to ending your indebtedness to these cheap, chiseling, crooks, drop a line or two on the complaint form at the Comptroller of the Currency's web site HERE

Greed

Credit Lender Greed And How To Deal With It

Consider that we have all become credit slaves. 70% in America have at least one credit card and it starts, sometimes, in grade school. The average card holder has 3 cards and $10,000 credit card debt.

Credit cards are the drug of choice for all of us. We have been convinced we cannot live the American Dream without it. Just as with drugs from the street dealer, the first little taste is usually free. We are offered 0% interest for a period of time and no annual fee.

My credit score was 780. Not bad! Then I discovered I needed new tires which cost about $800. I whipped out the old Chase card only to discover it had been closed, and declined. Since the tires were already installed, I was forced to take advantage of the tire store's instant credit offer of only 24.9%. Chase had not bothered to inform me that my card had been cancelled 3 weeks prior.

This started 2 chain reactions. Applying for the new credit lowered my score. The loss of the Chase credit line caused a further decline in my score. Next came a series of credit line reductions and credit rate increases caused by these 2 events. All this together lowered my credit score by over 100 points, allowing lenders to further increase my rates and lower my limits.

I suppose everyone is now seeing that the bailout of lenders, using consumer's tax dollars, has only served to increase the greed of the lenders. Bear in mind that the crisis requiring bailout was caused by lender greed in the first place.

So, a new chain reaction is in progress and this time it is the other way round. People are beginning to see that using credit for purchases is not so smart after all. Black Friday posted lower sales than a year ago, and many consumers (myself included) are paying off their cards in record numbers. Christmas sales are on track to post record lows. Why should we subsidize these greed-pigs with our tax dollars only to be taken advantage of yet again by increased lending rates?

Two of my lenders offered free credit scores monthly up until recently. That was a deciding factor in applying to them in the first place. One of them just said, up front, sorry, there will be no more free credit scores. The other stalled and delayed and lied about it, saying the service was temporarily suspended until such a times as they could 'improve the service'. What a laugh.

So this is what will happen. We will use less credit over time and they will suffer loss of business. At some point they will wake up to realize that less service and poorer service gets less business and therefore lower profits. But, by the time they wake up and try to win us back it will be too little, too late.

I eagerly await that day.

Remember, it is in the credit industry's best interest to keep your credit score low, and any excuse they can find will be used against you. If you have a problem with shady activities by your lender don't bother complaining to them or to the credit bureaus. Instead go straight to the Comptroller of the Currency, document your complaint and submit it. I guarantee best results here: http://www.occ.treas.gov/

Who Are These Bastards, and What Have They Done!

I used to say, "The terrorists will never bring us down, but greed surely will." I never thought it could really happen, but here we are with the DOW devalued by more than 40%, and headed for 50% below it's peak.

I don't have any stocks, bonds, or T-bills but I do have credit, and up until recently my score was significantly north of 700. Thoughts now creep into my head that I need to hunker down, and go into survival mode. But, what if I go to Costco to purchase several thousand dollars worth of food and camping gear and my card is declined because the bank has decided to stop lending?

And, what if I want to trade my luxury car for something more sensible for the times only to learn the bank has called the nearly paid off loan on it and I cannot trade or even keep the car.

Guess what. That has already happened to some, if not many. We are all tied together by this giant web of greed driven bundled mortgage trades. Now their house of cards has collapsed and it is falling on your head and mine. The greedy, lying, bastards who caused all this have escaped with their mult-million dollar bonuses for a job well done, and we are left to pay with our very lives.

What are we to do? All the brokers are begging clients not to sell and further diminish the value of Wall Street and their own personal wealth. But the panic has set in viciously. While our tax dollars are bailing out the greed-heads we are all in need of a bail out as well.

That's not going to happen. While Congress, the Senate, and the Candidates are arguing over the best way to fix the problem, they are thwarting any possible hope of a fix by injecting politics as usual into their rhetoric. President Bush gave a speech this morning, but no one is listening. Bush is impotent and maybe that is a blessing because he is, without doubt, the worst President ever. And to be fair, the preceding several bodies-politic have all been severely lacking in fair play, or even consideration, for the working class which supports them all.

So, what are you going to do? I am going to convert my remaining credit to gold, pack up, move to a warmer climate, and sponge off welfare for the first time in my 68 years on earth. If there is no welfare from which to suckle, I will live in my car next to a grove of fruit trees and bathe in a nearby irrigation ditch.

Please respond. Tell me how you are dealing with this or plan to deal with it. I would love to publish your ideas.

I also have a brand new forum, with no posts to date. Go to Grampa Josh's Junk Store and raise a little hell.